Well there’s a standard for business! One that the Sandbox team embraces as frequently as it can.

Good beginnings are important. We will do homework on your company and on your industry, so that when we first meet, we won’t need a tutorial on who you are. What we do want is to know where you are – what business process problems are bugging you, keeping you from your potential, costing you time and money. We will want to explore the existing process, and often find ourselves making re-engineering recommendations that go beyond software – recommendations that are intended to reduce process complexity and improve employee morale.

Our solution conceptualizing processes are non-intrusive and non-demanding. Big Worry #1, heard from most of our potential clients, is that they don’t want the pain of a complex and resource-draining process to get their new custom software. We certainly grok that! And we pledge that it won’t be like that.

Before we code, we’ll need someone from your company to approve our recommendations for functionality. Then your designate(s) will get to see your software at various points in the development, and may spend as much or as little time with it as they would choose. Feedback can be offered by email, by phone (but we’ll write it down and confirm it with you!), by fax, by smoke signals if you like. Approvals at various points are essential to us making progress.

Our expert programmers have a commitment to excellence in customer service. Sure, parts of our teams are the proverbial "geeks", but they are committed to plain language explanations that get to the point and make sense.

So if you’ve been sweating about the impacts of a custom software project during the developmental period – find something better to do!