Problems:

• Data management and reporting for a training provider relied on cumbersome manual processes and disconnected off-the-shelf software tools.

Client:

ENGLISH LANGUAGE CONSULTANTS (ELC), Guelph, Ontario, Canada

Background:

ELC is dedicated to improving the English language skills of new immigrants employed in the Canadian workforce. Often, students are sponsored for these courses by employers. The growing company found it unwieldy to manage all the types of data that were associated with their courses and students, and also had a strong stewardship need to be able to report to the sponsors of students on course progress.

Our Solution:

Replace existing manual and desktop software processes and tools with an integrated online course management system which would:

• Improve course management through a database-driven system
• Reduce a time-consuming and error-prone paper-based management system
• Improve sponsor relations by providing real-time course information
• Improve service by providing 24/7 accessibility to information
• Establish ELC as a leading provider of technological teaching solutions
• Streamline Instructor job recruitment and assignment
• Improve the course registration process
• Permit real-time content updates and sponsor reporting without having to rely on a web developer on a continuing basis

Our Activities:

Sandbox experts:

• Completed a business process analysis and data management needs assessment
• Identified high priority activities and work flow
• Developed software specifications and confirmed with client
• Coded custom software components to augment Sandbox Software’s Intratuitive content management system
• Tested software to ensure bug-free execution
• Adjusted software functionalities on input from client
• Developed software users’ documentation/manual
• Trained staff on use of the solution
• Deployed solution on the Internet on our server (hosted)
• Provide ongoing support

Outcomes:

Our client now has an easy-to-access and unique web-based software solution which allows secure log-in to comprehensive course and student data. This software automates the provision of student transcripts and certificates, and facilitates creation of reports (on the click of a button) for those companies who sponsor students. Working as a partner with ELC, Sandbox Software Solutions delivered to the objectives and developed on time and on budget.

If your company is interested in replacing outdated manual systems with solid and secure solutions that save time and reduce expenditures, contact us today for a free no-obligation consultation